Refund Policy

Our return policy lasts 30 days. After 30 days from the date of purchase, unfortunately, we cannot offer a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it.

It must also be in its original packaging. Several types of goods are exempt from being returned.

Perishable goods, such as food, flowers, newspapers or magazines, cannot be returned.

We also do not accept intimate or sanitary products, hazardous materials, or flammable liquids or gases. Additional non-returnable items: * Gift cards * Downloadable software products * Some health and personal care items.

To complete your return, we require a receipt or proof of purchase.

Please don't send your purchase back to the manufacturer.

There are certain situations in which only partial refunds are granted (if applicable).

* Book with obvious signs of use * CD, DVD, VHS tape, software, video game, cassette tape or vinyl record that has been opened.

* Any product that is not in its original condition, is damaged, or has missing parts, not due to any error on our part.

Any product returned more than 30 days after delivery will be subject to refunds (if applicable).

Once the product for return has been received and selected, we will send you an email to notify you that we have received your returned merchandise.

We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed. We will automatically issue the credit to your credit card or original payment method within a few days.

Delayed or missing refund (if applicable) If you have not yet received your refund, first check your bank account again.

Next, contact your credit card company, as it may take some time for the refund to be substantial.

Then contact your bank. There is usually a processing time before a refund is corrected.

If you have already done all of this and still haven't received your refund, please contact us by email at sac@520gerações.com.

Sale items (if applicable): Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable): We only replace items that have manufacturing defects or damage. If you need to exchange it for the same item, please email us at sac@mytempoo.com and send your item to: Neighborhood: Presidente Vargas, Rua Jardelino Ramos, nº 1610, Caxias do Sul. Postal Code: 95054-180 Brazil.

Gifts: If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.

You will receive a gift card in the mail once we receive the returned item.

If the item wasn't marked as a gift during purchase, or if the person who made the purchase intends to give the item to you personally, we will send a refund to the gift giver, and that person will be notified that you are requesting a return. Shipping To make the return, send the product to: Neighborhood: Presidente Vargas, Rua Jardelino Ramos, nº 1610, Caxias do Sul. Postal Code: 95054-180 Brazil.

You will be responsible for paying the shipping costs to return the item. Shipping costs are non-refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, return shipping times may vary. If you are shipping an item over $75, consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will collect your returned item.